Our Covid-19 Response

Your safety is paramount to us, as is the safety of our staff.  Therefore, in response to the Covid-19 (Corona Virus) outbreak, we have reviewed our hygiene policies and procedures to ensure our practice is strictly adhering to Government recommendations and restrictions.

Furthermore, in response to the opening of Queensland borders, our practice has updated our Covid-19 Policy.  Please take a moment to read our policy which can be found here………

Please read, tick and sign (where appropriate) our Covid 19 policy
and email to [email protected] 48 hours prior to your appointment

Below are details of what we have implemented in our Practice:

  • All staff members have increased their focus and diligence regarding cleaning and sanitising high-touch areas of the clinic
  • All members of staff, including our cleaner, are fully vaccinated
  • All patients and visitors wishing to enter the rooms are to supply a copy of their Covid-19 vaccination certificate before any appointment is made, at least one day prior to the appointment
  • Visitors (including patient partners/support persons) who cannot supply evidence of vaccination are not able to enter the rooms, as directed by the Chief Health Officer. They are welcome to join the consult via telehealth if the patient wishes
  • Patients who cannot supply evidence of vaccination will be offered a tele-health visit if this is appropriate for the referral
  • Any person (staff, patients, visitors) who has any symptoms of Covid-19 (including any of the following – fever, runny nose, sore throat, cough, headache, aches and pains, loss of taste or smell, shortness of breath) will not enter the rooms, but should seek medical attention, which may include a Covid-19 test as per current Chief Health Officer advice. They should then self-isolate until they have a negative result.  If the test is positive, they will need to self-isolate for 7 days from the positive test AND have not had symptoms for 48 hours.  They should seek medical advice regarding monitoring of their condition and possible treatment regimens – either through their usual GP or through SCUH.  Here is a link to the QLD Health Department website for up to date information – https://www.qld.gov.au/health/conditions/health-alerts/coronavirus-covid-19
  • Hand sanitiser will be supplied at the entry to the rooms and should be used prior to entry
  • Social distancing within the waiting room will be required
  • All staff, visitors and patients will be required to wear a surgical face mask (not cloth) as required by current Chief Health Officer directives. It must cover their mouth and nose. This will allow contact with a confirmed case to be designated as low risk, and not require our staff to isolate for 7 days.
  • If you do not have a surgical mask, we can supply one for a fee.
  • If a person has a medical exemption to mask wearing, then a medical certificate from the certifying Doctor, including the medical reason will need to be supplied prior to the appointment so that necessary measures can be implemented
  • All equipment is sanitised and/or sterilised according to regulations
  • We have asked staff to remain at home if they are not well and/or have potentially come into contact with anyone who may have Corona virus
  • We have removed from our practice, where practical, anything that could possibly cause cross contamination, eg, magazines and toys
  • We will not be treating any patients, face to face, who have travelled overseas and/or a restricted area within the last 14 days, been in contact with anyone who has been exposed to the Covid-19 virus or patients who are showing signs or symptoms of cold or flu
  • We request you use the QR code to check in. This can be found at the reception desk
  • We reserve the right to take your temperature on entry if an outbreak occurs. Anyone with a temperature of 37.5 degrees or higher will be asked to reschedule their appointment

How You Can Help:

  • Please wash and/or sanitise your hands before your appointment. Hand sanitiser has been placed at the front door for your use.
  • Please do not be offended if we ask you to wait in your car before your appointment. We do this to ensure we are complying with allowable numbers of people in our practice and to reduce casual contact
  • If you are feeling unwell, eg, experiencing any cold or flu symptoms or signs, we ask you postpone your appointment, take extra care of yourself and seek further medical advice. If you are unsure, please get a Covid test
  • If you have recently travelled overseas or to a restricted area, please inform the receptionist
  • If you have been, or you have been in contact with anyone that has been, overseas or in a restricted area within 2 weeks, please do not attend the practice. Let the receptionist know and, if practical, she can organise a video or telephone consultation for you

dr

Welcome to our women’s health practice. I feel very humbled to be entrusted with assisting the health and wellbeing of women at all stages of life.

– DR. JAMES ORFORD | MBBS FRANZCOG

Enquire Now

Enquire Now

Fill out the form below and we will get back to you as soon as we can.