Our Covid-19 Response

Yours safety is paramount to us, as is the safety of our staff.  Therefore, in response to the Covid-19 (Corona Virus) outbreak, we have reviewed our hygiene policies and procedures to ensure our practice is strictly adhering to Government recommendations and restrictions.

Below are details of what we have implemented in our Practice:

  • All staff members have increased their focus and diligence regarding cleaning and sanitising high-touch areas of the clinic
  • It is now a condition of entry that hand sanitiser is used upon entry to the practice, hence, hand sanitiser is located at the front door for your use
  • Masks must be worn as per Queensland Health’s current directives. Click this link to the latest information
  • All equipment is sanitised and/or sterilised according to regulations
  • We have asked staff to remain at home if they are not well and/or have potentially come into contact with anyone who may have Corona virus
  • All members of staff are fully vaccinated
  • We have removed from our practice, where practical, anything that could possibly cause cross contamination, eg, magazines and toys
  • As a precaution, we will be asking patients if they have recently travelled overseas and/or restricted area and/or if they are experiencing any signs or symptoms of cold or flu
  • We will not be treating any patients, face to face, who have travelled overseas and/or a restricted area within the last 14 days, been in contact with anyone who has been exposed to the Covid-19 virus or patients who are showing signs or symptoms of cold or flu
  • Where practical, you may wish to opt for a video or telephone consultation
  • We request you use the QR code to check in. This can be found at the reception desk
  • We reserve the right to take your temperature on entry if an outbreak occurs. Anyone with a temperature of 37.5 degrees or higher will be asked to reschedule their appointment

How You Can Help:

  • Please wash and/or sanitise your hands before your appointment. Hand sanitiser has been placed at the front door for your use
  • Please feel free to wear a mask if you feel more protected
  • Please do not be offended if we ask you to wear a mask as per Queensland Health’s current directives
  • Please do not be offended if we ask you to wait in your car before your appointment. We do this to ensure we are complying with allowable numbers of people in our practice and to reduce casual contact
  • If you are feeling unwell, eg, experiencing any cold or flu symptoms or signs, we ask you postpone your appointment, take extra care of yourself and seek further medical advice. If you are unsure, please get a Covid test
  • If you have recently travelled overseas or to a restricted area, please inform the receptionist
  • If you have been, or you have been in contact with anyone that has been, overseas or in a restricted area within 2 weeks, please do not attend the practice. Let the receptionist know and, if practical, she can organise a video or telephone consultation for you

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Welcome to our women’s health practice. I feel very humbled to be entrusted with assisting the health and wellbeing of women at all stages of life.

– DR. JAMES ORFORD | MBBS FRANZCOG

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